Two-Thumbs-Up! The team at Alexandria Tire Pros was extremely helpful, courteous, and provided outstanding service. I would gladly recommend them to others.
Been dealing almost exclusively with Alexandria Tire for about 25 years. Get personal service with a business I can trust. My vehicle is serviced efficiently with prices that are fair,honest and competitive . I have always recommended family and friends and acquaintancesee to Alexandria Tire
My Service Advisor informed me my tires were low on tread and would need to be replaced, soon. At first, he was going to replace the previous Goodyear tires with another set of the same brand. When he found that he had only 2 of the Goodyear tires in stock, he looked and found a set of General Tire brand tires that he could obtain from the warehouse on the same day. The General Tires cost less than the Goodyears and are actually of better quality (longer mileage warranty). He also gave me a rebate on the spot to defray the cost of the tires. Further, in keeping with the shop’s preferred customer program, my advisor also provided my oil change for free since I had purchase 4 oil changes from this shop previously. One other benefit is that I was able to pay for my tires with my Goodyear Credit Card, even though they are General Tire brand, in order to pay 6 months with no interest. Overall, I was quite satisfied.
Spoke with Rich about my rear brakes. He was very professional and listened to my issues. I received a call from Rich to let me know what he found and what action he suggested that we take. When I came to pick my jeep up he again told me what work was performed and the labor. I am vern satisfied with the work that was performed and the price. Very professional.
Oil change was great as promised, I called back in about 2 hours I had a tail light burn out told me to come right back and they would fix it . They did. great service.
The online appointment was so easy to do, the communications back, reminders, etc. , were awesome….very convenient location, loved the wifi in the waiting area, great customer service, quick service, fair price on repair! This was my first time there, I came there because my nephew, Matthew Byrd, works there and I couldn’t be happier….you have made a lifetime customer!!